Total Hosting’s Anti-Spam Policy
Total Hosting ("Total Hosting")
maintains a zero tolerance policy for use of its network or services in any
manner associated with the transmission, distribution or delivery of any bulk
e-mail, including unsolicited bulk or unsolicited commercial e-mail, or the
sending, assisting, or commissioning the transmission of commercial e-mail that
does not comply with the U.S. CAN-SPAM Act of 2003 ("SPAM").
It is your obligation to ensure that
e-mail sent by you, or on your behalf, does not violate this law. We assume
SPAM complaints are valid unless we are provided with credible information to
the contrary. To avoid action under our AUP, please familiarize yourself with
the CAN-SPAM Act by following this link: http://www.ftc.gov/bcp/conline/pubs/buspubs/canspam.htm
- You may not use any of our services or network to send
SPAM. In addition, e-mail sent, or caused to be sent, to or through our
network or services may not:- Use or contain invalid or forged headers
-
- Use or contain invalid or non-existent domain names
-
- Employ any technique to otherwise misrepresent, hide
or obscure any information in identifying the point of origin or the
transmission path
- Employ any technique to otherwise misrepresent, hide
-
- Use other means of deceptive addressing
-
- Use a third party’s Internet domain name, or be
relayed from or through a third party’s equipment, without permission of
the third party
- Use a third party’s Internet domain name, or be
-
- Contain false or misleading information in the subject
line or otherwise contain false or misleading content
- Contain false or misleading information in the subject
-
- Fail to comply with additional technical standards
described below
- Fail to comply with additional technical standards
-
- Otherwise violate Total Hosting’s User Agreement, AUP
and other Terms of Service
- Otherwise violate Total Hosting’s User Agreement, AUP
- Total Hosting does not authorize the harvesting, mining
or collection of e-mail addresses or other information from or through its
network. Total Hosting does not permit or authorize others to use its
network or services to collect, compile or obtain any information about
its Users or subscribers, including but not limited to subscriber e-mail
addresses, which are Total Hosting’s confidential and proprietary
information. Use of our network or services is also subject to our User
Agreement, AUP and other Terms of Service.
- Total Hosting does not permit or authorize any attempt
to use its network or services in a manner that could damage, disable,
overburden or impair any aspect of any of our services, or that could
interfere with any other party’s use and enjoyment of any Total Hosting
product or service.
- We monitor for SPAM all traffic to and from our
servers. Customers suspected of using Total Hosting’s products and
services for the purpose of sending SPAM will be investigated. We assume
SPAM complaints are valid unless we are provided with credible information
to the contrary. It is Total Hosting’s policy to immediately suspend,
terminate and/or cancel any offending Web site or account sending SPAM.
- Users may be asked to produce records that verify that
explicit affirmative permission was obtained from a recipient before a
mailing was sent. Total Hosting may consider the lack of such proof of
explicit affirmative permission of a questionable mailing.
- Users are prohibited from maintaining open mail relays
on their servers. Ignorance of the presence or operation of an open mail
relay is not and will not be considered an acceptable excuse for its (the
open mail relay) operation.
- Users are prohibited from providing services for Web
sites that have been included in SPAM, including, but not limited to
hosting Web site(s), or providing DNS services or Web site redirect
services.
- It is a violation of this Policy to commission a third
party to send e-mail that is in violation of this policy or of applicable
law, even if that third-party does not use Total Hosting systems, networks
or resources. E-mail not in compliance with this policy – regardless of
source – which contains any reference to a Web site hosted by us or
contains any reference or link to a network or system of Total Hosting is
prohibited.
- If Total Hosting believes that unauthorized or improper
use is being made of our network, or any product or service, it may,
without notice, take such action as it, in its sole discretion, deems
appropriate, including blocking messages from a particular internet domain,
mail server or IP address. Total Hosting may immediately suspend,
terminate and/or cancel any account on any product or service which it
determines, in its sole discretion, is transmitting or is otherwise
connected with any e-mail that violates this policy.
- Total Hosting reserves the right to suspend, terminate
and/or cancel permanently any and all services provided to a User without
any notification. In addition to any and all other rights hereunder or
otherwise, if a Customer is in violation of any term or condition of this
SPAM Policy, the Acceptable Use Policy, User Agreement or uses of our
services to disrupt or, in Total Hosting’s sole judgment, which could
disrupt Total Hosting’s business operations, Total Hosting reserves the
right to charge such Customer an administrative fee equal to $100.00 per
each piece of SPAM sent.
- To report an incidence of SPAM, please send an e-mail
to us .
- Nothing in this policy is intended to grant any right
to transmit or send e-mail to, or through, our network or services. Failure
to enforce this policy in every instance does not amount to a waiver of Total
Hosting’s rights.
- Total Hosting maintains computer equipment in several
states, and unauthorized use of our network will lead to use of equipment
in such states. Unauthorized use of our network in connection with the
transmission of unsolicited e-mail, including the transmission of e-mail
in violation of this policy, may result in civil and criminal penalties
against the sender and those assisting the sender, including those
provided by the Computer Fraud and Abuse Act (18 U.S.C. §1030, et seq.)
and other state and federal laws.
Revised: August
2008